Peekage - FAQ

Answers from the Peekage Team

General Questions

What is Peekage?

How can I join Peekage?

What kind of offers can I get on Peekage?

Is Peekage free to use?

What do I need to sign up?

Can I join Peekage if I don’t live in the US or Canada?

What types of products can I expect to try on Peekage?

Delivery

How long does it take to receive my samples when I claimed an offer?

What do I do if I haven’t received my free sample?

What should I do if my sample arrives damaged or empty?

Can I change my delivery address after claiming a sample?

What if my address is incomplete or incorrect?

Can you resend the samples I have not received?

Can you change or cancel a claimed sample on Peekage?

What is the Unit Number in the address section?

Privacy & Protections

Who controls my data and how is it protected?

How can I remove my personal data from Peekage?

Account Related Questions

How can I change my profile picture?

How many accounts can I have on Peekage?

How can I access my previous activities and rewards?

How can I verify my phone number?

What should I do if I experience a technical issue?

How will I be notified about new offers?

I received an email to claim an offer. What should I do next?

How can I invite my friends to join Peekage?

Cashback Offers

How do I participate in cashback offers?

What stores are eligible for reimbursement?

How do I submit a receipt for cashback?

How old can my receipt be for cashback, and how long does it take to receive my reward after submitting it?

Is there a limit to the number of cashback offers I can claim, or the number of receipts I can submit?

What should I do if my cashback submission is rejected?

Are there any restrictions on the products eligible for cashback?

How do I know if my receipt has been approved for cashback?

What should I do if I encounter technical issues while redeeming my cashback?

I haven’t received my reward or the redemption link. What should I do?

What should I do if I can’t find the product in the listed store or if it’s out of stock?

What should I do if I’ve lost or damaged my receipt?

What are the cases in which I won't be reimbursed?

Is sales tax included in my cashback?

How do I receive my cashback, and what should I do if I haven’t received the redemption link?

Where should I upload my receipt and review for cashback offers that require a review?

How long does it take to receive cashback after submitting the required information, and how will I know if it’s approved?

What information do I need to upload in the Claims section for cashback and review offers?

Missions

What are Missions?

What happens if I don’t complete my feedback missions?

How long does it take to complete a feedback mission?

Product Studies

What are product studies on Peekage?

Why don’t I see any product studies in my account?

How do I become eligible for a product study?

How will I be notified about product studies?

Why was I not invited to participate in a product study?

When should I submit my feedback for a product study?

How do I receive my reward for a product study?

Are all product studies rewarded?

What happens if I don’t complete my product study?